return & exchange olicy

Sneakers don't fit, right?

We accept size change requests! (maximum of one time only)

Please note the following:

a. There will be an additional Php 100 fee.

b. The exchange policy is only operational within NCR.

shipping & returns

shipping policy

For now, shipping will be done within the Philippines only, arranged and booked by sanbera.

The standard delivery fee within Metro Manila is Php 120.00 for credit and debit card payments, and a lower shipping fee of


Php 100.00 for Cash On Delivery (C.O.D.) payments.

For orders received from the provinces, on the other hand, there is a Php 200 provincial shipping fee. 

Please note that the C.O.D. delivery method is only available within Metro Manila.